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Return and Refund Policy

Returns

We want you to be satisfied with your purchase. If you receive a defective, damaged, or incorrect product, you may request a return within 7 days of delivery.

Return Eligibility

Items must:

  • Be unused and unwashed
  • Have original tags attached
  • Be returned in original packaging
  • Be accompanied by proof of purchase

Non-Returnable Items

Returns will not be accepted for:

  • Used or washed products
  • Products damaged after delivery
  • Items purchased during clearance or special sale promotions

Refund Process

Once the returned item is received and inspected, the refund will be processed to the original payment method within 7-10 business days.

Exchange Policy

Exchanges are subject to product availability.

Contact

Email: houseofkaftaans@gmail.com

Phone: +91 9002371412



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